Billing Terms And Conditions
Thank you for shopping with us at patio-kings. We are committed to providing a smooth and secure shopping experience. Please review our payment policy carefully to understand the methods we accept, how your payments are processed, and the security measures we follow.
Accepted Payment Methods
We currently accept the following payment methods:
Credit/Debit Cards – We accept Visa, MasterCard, American Express, Discover, and other major credit and debit cards.
- PayPal – You may pay securely using your PayPal account.
- Shop Pay – A secure payment method for Shopify stores that allows you to save payment and shipping information for faster checkouts.
- Google Pay – For Android users, you can complete your purchases using Google Pay.
- Apple Pay – For Apple users, you can check out using Apple Pay for a faster, seamless experience.
Currency
- All prices are listed in United States Dollars (USD), and all transactions will be processed in USD. If you are shopping from a country using a different currency, your bank or payment provider may charge you a currency conversion fee.
Cancellation
- Any Orders cancelled 24 hours after they have been placed are subject to a 10% Cancellation Fee.
Payment Processing
- Order Confirmation: Once you place an order, a confirmation email will be sent to the email address provided at checkout. This will include details of your order and an order number for reference.
- Payment Authorization: Your payment method will be charged at the time of order. For credit/debit cards, you may see a pending transaction on your account until the payment is fully processed. If there is any issue with payment processing, we will notify you immediately via email.
- Failed Transactions: If your payment method is declined or if there are insufficient funds, we will reach out to you via email at sales@Patio-Kings.com to arrange an alternative payment method.
Security
- All payments made on https://patio-kings.com/ are processed through a secure SSL (Secure Socket Layer) connection to ensure that your information is encrypted and protected. We do not store your full credit card information on our servers.
- We utilize third-party payment gateways that are PCI-DSS compliant, ensuring that your payment details are handled securely.
Customer Support
If you encounter any issues during the payment process or have any questions, feel free to contact our support team at Sales@Patio-Kings.com We aim to respond to all inquiries within 24-48 hours.
We appreciate your trust in patio-kings and are committed to providing a secure and enjoyable shopping.
Customer support: 24/7
Phone: +1 602-492-7283
Email: sales@patio-kings.com
Address: 13835 N Tatum Blvd b127, Phoenix Arizona 85032, United States.